B.F. Rich warrants all vinyl new construction and replacement residential windows and patio doors against manufacturer's defects in material or workmanship under normal use and service under the terms and conditions described below, after installation, for as long as the original purchaser (the "Customer") owns and resides in the home in which the products were installed (the "Residence"), subject to transfer as set forth below. If B.F. Rich products are installed in multi-family, commercial or rental properties, refer to the “Commercial Applications” section of this Warranty.

Finish: B.F. Rich warrants factory-applied finishes against flaking, cracking, or blistering and warrants that vinyl products will not pit, corrode, or crack under normal use and service for so long as the Customer owns and resides in the Residence, except as limited below. This warranty excludes damage related to harsh or corrosive cleaning products, the application of aftermarket paints, improper installation and uniform fading or color change due to weathering. Five-Year Warranty: Colors of painted or cap-stock exterior window finishes are warranted for five (5) years from the date of installation. This warranty excludes damage related to harsh or corrosive cleaning products, the application of aftermarket paints, improper installation and uniform fading or color change due to weathering.

Glass: B.F. Rich warrants that insulated glass, including internal grids, will be free from obstruction between the glass, including film formation, including moisture, on the internal glass surfaces caused by failure of the hermetic seal and including small spots, marks, dust and scratches which exceed the federal specifications C1036-01. This warranty excludes seal failure due to broken glass (unless covered under "Glass Breakage" warranty described below). Condensation on the glass is not a defect and is not covered under this warranty. Condensation is a natural result of humidity within the house or building area and interior/exterior temperature differential. Glass Breakage: B.F. Rich warrants insulated glass against breakage under normal use and service for Lifetime excluding breakage due to causes specified below under "Exclusions and Limitations" and further provided that B.F. Rich is not obligated to replace the glass more than twice in the same window or door during the term. One Year Warranty: Caming glass and wire glass are warranted against seal failure for one year from date of installation and are excluded from the “Glass Breakage” warranty set forth above.

Parts: B.F. Rich warrants that vinyl window parts will be free from manufacturer's defects in material and workmanship for so long as the Customer owns and resides in the Residence and complies with Window and Door Care schedule, except as follows: One-Year Warranty: Hardware with brass finishes, patio door lock sets and screens are warranted to be free from manufacturer's defects in material and workmanship for one (1) year from the date of purchase.

Transferability: This warranty is transferable ONE TIME ONLY during the period that is ten (10) years from the date of purchase if the Residence is sold, under the following terms: 1. Only the original Customer may transfer this warranty. 2. The new homeowner's warranty term will be limited to the shorter of (a) the remainder of the applicable warranty term, or (b) five (5) years from the closing date of the sale of the Residence, for items subject to a lifetime warranty. 3. To transfer, the Customer or the new homeowner must send written notice to B.F. Rich within thirty days of the closing, stating (i) names of the Customer and the new homeowner, (ii) closing date, (iii) job number (from this certificate), and (iv) name of B.F. Rich dealer from whom the product was purchased. The transfer will not extend the warranty period.

Exclusions and Limitations: This warranty excludes products exceeding B.F. Rich's maximum size specifications. This warranty excludes: installation-related defects, structural failure of walls or foundations, damage occurring in a construction area or caused by acts of God, severe weather, vandalism, terrorism, war, riot or civil disorder, fire, airborne pollutants, vapors, salt or acid rain, negligence or misuse and failure to provide reasonable and necessary maintenance. Metal hardware in seacoast areas is limited to a (10) ten year serviceability warranty and must be maintained according to our recommendations on reverse side of warranty. Glass or hardware not manufactured or supplied by B.F. Rich is excluded. Self-cleaning or low maintenance glass coatings are limited to a (10) ten year warranty. Eye-Watch™ products and windows or doors in commercial applications are not eligible for the glass breakage warranty. B.F. RICH MAKES NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ITS PRODUCTS, INCLUDING WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. This warranty EXCLUDES INCIDENTAL OR CONSEQUENTIAL DAMAGES resulting from any defect. Some states do not allow the exclusion or limitation of implied warranties or of incidental or consequential damages. If implied warranties may not be disclaimed in your state, the length of any implied warranty term shall not exceed the minimum term required by law or, if no minimum term is required, shall not exceed one (1) year from the date of purchase. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.

General Terms: Dealers are not authorized to modify or expand this warranty. B.F. Rich's sole liability under this warranty is, at its option, either to repair defective parts or products or to supply replacements for installation by an authorized dealer. B.F. Rich reserves the right to change its product line and to substitute the nearest equivalent product for discontinued items. B.F. Rich shall have no responsibility or liability for installation or associated labor costs, or for shipping or freight charges. If B.F. Rich supplies labor and/or installation services, B.F. Rich may charge a fee commensurate with fees charged by its authorized dealers in comparable markets.

Commercial Applications: If B.F. Rich products are installed in a building operated as a multi-family dwelling or used for commercial purposes or rental properties such as schools, churches, apartment complexes, government owned structures, office buildings, etc., then this Warranty will be limited to ten (10) years on all materials, except those specifically outlined in "Exclusions and Limitations" and will not be transferable.

Claim Procedure: To initiate a warranty claim, contact an authorized B.F. Rich dealer within the applicable warranty term. If the dealer does not respond after ten (10) days, write to B.F. Rich at PO Box 6031, Newark, DE 19714-6031, ATTN: Service Dept. Include a description of the product and the alleged defect; your name and address; the date you purchased the product; the dealer name and date(s) of contact; and a copy of this certificate. The dealer or B.F. Rich will inspect the reported defect to determine whether your claim is valid under this warranty. If your claim is not covered under this warranty, B.F. Rich may charge an inspection fee or service charge for its on-site inspection. Warranty Claims may also be submitted at the B.F. Rich Corporate web site, www.BFRich.com.